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Services

PRIORITY BOARDING

Our Priority Boarding service lets you save time at the airport and avoid queues when checking in and boarding.

You can now enjoy this service at every airport we fly to!

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How does it work?

Those passengers who wish to purchase the Priority Boarding service can do so through the Air Europa website when booking their flight, or at information and sales offices in airports.  

Passengers who wish to take advantage of this service to avoid queues when checking in and boarding will have to pay a service fee (from €8/$9/9Fr/£8) per flight.  On journeys with several legs, this fee must be paid for every flight. This is independent of the flight fare and the destination airport of the flight operated by Air Europa.

Neither unaccompanied minors nor passengers with reduced mobility can purchase this type of service, as they already have their own boarding priority. It is also not possible to purchase this service for flights operated by our fleet of ATR aircraft, or for code-share flights not operated by Air Europa.

SUMA Customers:

We remind you that passengers who have an Air Europa SUMA Silver, Gold or Platinum card, as well as Business Class passengers, already benefit from this service at no cost.

Baggage check-in with Priority Boarding:

If you have luggage to check, you can do so at our Business Class counters or at the specific counters of the priority boarding service (only at the Madrid airport), but remember that you must first purchase this service on the Air Europa website or at an airport sales office.

 

 

Travelling in economy with Air Europa is more comfortable: good space between seats, menus for different dietary types and quality entertainment.

Seats

  • For more comfort on board you can book your seat in advance from 4 eur / usd / gbp / chf.
  • You can book your seat online from the moment you make the reservation up to 48 hours before departure. Book your seat now.
  • Check out the advantages to reserve a seat for free being part of the Suma program.
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Entertainment

We offer our passengers a range of national and international newspapers and a selection of magazines. We provide a carefully-chosen selection of audiovisual entertainment to make your flight more enjoyable, including documentaries, series, music and movies.

 

On short flights, we offer content designed for the flight.

 

On long journeys, passengers can choose movies, series and documentaries. These are different on the outward and return journeys.

Wifi on Board

How to connect

By satellite connection, our passengers can now find all the information available on the network, access social networks, shop or check their email during the flight:

  • Do NOT deactivate “aircraft mode” and connect to the WiFi network “Ontheair”.
  • Open your browser and go to www.aireuropa-ontheair.com
  • Create your account and select the desired plan.
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AIR EUROPA HAS A PLAN FOR YOU. CHOOSE THE PREFERRED PLAN

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Streaming on board

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The entire Air Europa B737-800 fleet now features a streaming system which will soon be extended to most of the E-195 fleet.

Passengers can connect their personal electronic devices (e.g., mobiles, tablets and laptops) to the streaming system and enjoy a wide range of free entertainment on all short and medium-haul flights without having to download any applications.

The A330 fleet also offers the free streaming system on all long-haul flights and flights to the Canary Islands and Tel Aviv.

To use the streaming service on an A330 aircraft, passengers must download the "Air Europa On the Air" app to their personal devices from the Apple Store or Google Play Store before their flight. 

Passengers will find full information in the booklets located in their seat-back pockets.